Efeito de fatores contextuais no comportamento de compartilhamento de conhecimento
Palavras-chave:
Clan organizational culture, informal knowledge governance mechanism, knowledge sharing behavior, knowledge sharing opportunity, social exchange theoryResumo
Este trabalho tem por objetivo analisar e testar os efeitos moderadores de mecanismos de governança informais de conhecimento e oportunidades para compartilhar conhecimento sobre a relação entre cultura organizacional de clã e partilha de conhecimentos comportamento organizado tematicamente em torno de teoria da troca social Este estudo usa um projeto de levantamento baseado em uma amostragem aleatória estratificada para medir os construtos. Os dados foram coletados de 279 professores universitários. A macro do processo Preacher and Hayes é usada para testar hipóteses baseadas em análise de regressão. Os autores encontram apoio para a relação direta entre a cultura organizacional do clã e o comportamento de troca de conhecimento. A relação direta é moderada pelos mecanismos informais de governança do conhecimento e pela oportunidade de compartilhar conhecimento. Os dados apoiam a hipótese, mas as contribuições do estudo devem ser reconhecidas e, ao mesmo tempo, permitem limitações que conduzem a direções futuras são feitas. Este estudo sugere que os profissionais e gestores devem reconsiderar o papel dos mecanismos de governança informais de oportunidades de conhecimento e de partilha de conhecimentos como factores contextuais vitais para criar sinergia para aumentar o comportamento de compartilhamento de conhecimento. Este artigo conclui que a presença de oportunidades para a partilha de conhecimento e adaptação de mecanismos de governança informais de conhecimento tem um forte efeito depende da relação positiva entre a cultura organizacional de compartilhamento de conhecimento clã e comportamento no local de trabalho.
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Referências
Abbasi, S.G., & Dastgeer, G. (2018). Organizational Culture and Knowledge Sharing Behavior: Examining Serial Mechanisms. Sukkur IBA Journal of Management and Business, 5(1), 32-50.
Akhavan, P., Hosseini, S.M., Abbas, M., & Manteghi , M. (2015). Knowledge sharing determinants, behaviors and innovative work behaviors. ASLIB Journal of Information Management, 67(5), 562 – 591.
Amayah, A.T. (2013). Determinants of knowledge sharing in a public sector organization. Journal of Knowledge Management, 17 ( 3), 454 – 471.
Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. (2001). Manufacturing advantage: Why high-performance work systems pay off. Ithaca: Cornell University Press.
Aquilani, B., Abbate, T., & Codini, A. (2017). Overcoming cultural barriers in open innovation processes through intermediaries: a theoretical framework. Knowledge Management Research and Practice, 15(3), 447-459.
Bjo¨rkman, I., Barner-Rasmussen, W., & Li, L. (2004). Managing knowledge transfer in MNCs:the impact of headquarters control mechanisms. Journal of International Business Studies, 35(5), 443-455.
Bock, G.W., Zmud, R., Kim, Y.G. and Lee, J.N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
Cabrera, F.E., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. International Journal of Human Resource Management, 16(5), 720-735.
Cameron, K., & Quinn, R. (1999). Diagnosing and changing organizational culture. Upper Saddle River: Prentice Hall Series in Organizational Development.
Cavaliere, V., Lombardi, S., & Giustiniano, L. (2015). Knowledge sharing in knowledge-intensive manufacturing firms. An empirical study of its enablers. Journal of Knowledge Management, 19(6), 1124-1145.
Chang, W.J., Liao, S.H., & Wu, T.T. (2017). Relationships among organizational culture, knowledge sharing and innovation capability: A case of the automobile industry in Taiwan Knowledge Management Research & Practice, 15(3), 471-490.
de Almeida, F. C., Lesca, H., & Canton, A.W.P. (2016). Intrinsic motivation for knowledge sharing – competitive intelligence process in a telecom company, Journal of Knowledge Management, 20(6), 1282-1301.
Durmusoglu, S., Jacobs, M., Nayir, D.Z., Khilji, S., & Wang, X. (2014). The quasi-moderating role of organizational culture in the relationship between rewards and knowledge shared and gained. Journal of Knowledge Management, 18(1), 19-37.
Foss, N.J. (2007). The emerging knowledge governance approach. Organization, 14, 29–52.
Foss, N. J. (2010).Knowledge governance: Contributions and unresolved issues. International Journal of Strategic Change Management, 2(4), 263-268.
Garc?´a-Sa´nchez, E.,Garc?´a-Morales, V.J., & Bol?´var-Ramos, M.T. (2017). The influence of top management support for ICTs on organisational performance through knowledge acquisition, transfer, and utilization. Review of Managerial Science, 1(1), 19-51.
Gattorna, J. (2006). Living Supply Chains: How to mobilize the enterprise around delivering what your customers want. FT Prentice Hall, London.
Haq, M.A., & Anwar, S. (2016). A systematic review of knowledge management and knowledge sharing: Trends, issues, and challenges. Cogent Business & Management, 3(1), 12-25.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (2010). (7th ed.). Multivariate Data Analysis. Pearson Education, Inc.
Henttonen, K., Kianto, A., & Ritala, P. (2016). Knowledge sharing and individual work performance: an empirical study of a public sector organization. Journal of Knowledge Management, 20(4), 749-768.
Heisig, P., Suraj, O.A., Kianto, A., Kemboi, C., Arrau, G.P., & Easa, N.F. (2016). Knowledge management and business performance: global experts' views on future research needs. Journal of Knowledge Management. 20(6), 1169-1198.
Huang, M.C., Chiu, Y.P., & Lu, T.C. (2013). Knowledge governance mechanisms and repatriate’s knowledge sharing: The mediating roles of motivation and opportunity. Journal of Knowledge Management, 17(5), 677 – 694.
Hur, W.M., Moon, T.W., & Ko, S.H. (2016). How Employees’ Perceptions of CSR Increase Employee Creativity: Mediating Mechanisms of Compassion at Work Intrinsic Motivation. Journal of Business Ethics, DOI 10.1007/ s10551-016-3321-5.
Intezari, A., Taskin, N., & Pauleen, D. (2017). Looking beyond knowledge sharing: an integrative approach to knowledge management culture. Journal of Knowledge Management. 21(2), 492-515.
Ipe, M. (2003). Knowledge sharing in organizations: a conceptual framework. Human Resource Development Review, 2(4), 337-359.
Khilji, S.E. (2003). To adapt or not to adapt: Exploring the role of national culture in human resource management. International Journal of Cross Cultural Management, 3(1), 109-132.
Matic´, D., Cabrilo, S., Nes ?ic´, L.G., & Milic, M. (2017). Investigating the impact of organizational climate, motivational drivers, and empowering leadership on knowledge sharing. Knowledge Management Research & Practice, 15(3), 431–446.
Oliveira, A. F., & Tamayo, A. (2004). Inventário de perfis de valores organizacionais. Revista de Administração, 39(2), 129-140.
Paro P.E.P., & Gerolamo, M.C. (2017). Organizational culture for lean programs. Journal of Organizational Change Management, 30(4), 584-598.
Pee, L.G., & Min, J. (2017). Employees’ online knowledge sharing: the effects of person-environment fit. Journal of Knowledge Management, 21(2), 432-453.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63, 539–569.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior research methods, 40(3), 879-891.
Rathi, D., & Given, L.M. (2017). Non-profit organizations’ use of tools and technologies for knowledge management: a comparative study. Journal of Knowledge Management, 21(4), 718-740.
Segarra-Cipre ´s, M., Roca-Puig, V., & Bou-Llusar, J.C. (2014). External knowledge acquisition and innovation output: An analysis of the moderating effect of internal knowledge transfer. Knowledge Management Research & Practice, 12(2), 203-214.
Serenko, A., & Bontis, N. (2016). Negotiate, reciprocate or cooperate? The impact of exchange modes on inter-employee knowledge sharing. Journal of Knowledge Management, 20(4), 687-712.
Siemsen, E., Roth, A. V., & Balasubramanian, S. (2008). How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model. Journal of Operations Management, 26(3), 426-445.
Suppiah, V., & Sandhu, M. S. (2011). Organisational culture’s influence on tacit knowledge-sharing behavior. Journal Of Knowledge Management, 15(3), 462-477.
Tsai, Y.H., Joe, S.W., Lin, C.P., & Wu, P.H. (2017). Modeling knowledge sharing among high-tech professionals in culturally diverse firms: mediating mechanisms of social capital. Knowledge Management Research and Practice, 15(2), 225-237.
Turner, T., & Pennington III, W.W., (2015). Organizational networks and the process of corporate entrepreneurship: how the motivation, opportunity, and ability to act affect firm knowledge, learning, and innovation. Small Business Economics, 45, 447–463.
Wu, W.L., & Lee, Y.C. (2017). Empowering group leaders encourages knowledge sharing: Integrating the social exchange theory and positive organizational behavior perspective. Journal of Knowledge Management, 21(2), 474-491.
Zhao, L., Fan, S., & Wang, R. (2017). The Governance Mechanism of Knowledge Sharing Hostility within E-business Enterprise. Web of Conferences. doi: 10.1051/ 710005006 (accessed 23 November 2017).
Akhavan, P., Hosseini, S.M., Abbas, M., & Manteghi , M. (2015). Knowledge sharing determinants, behaviors and innovative work behaviors. ASLIB Journal of Information Management, 67(5), 562 – 591.
Amayah, A.T. (2013). Determinants of knowledge sharing in a public sector organization. Journal of Knowledge Management, 17 ( 3), 454 – 471.
Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. (2001). Manufacturing advantage: Why high-performance work systems pay off. Ithaca: Cornell University Press.
Aquilani, B., Abbate, T., & Codini, A. (2017). Overcoming cultural barriers in open innovation processes through intermediaries: a theoretical framework. Knowledge Management Research and Practice, 15(3), 447-459.
Bjo¨rkman, I., Barner-Rasmussen, W., & Li, L. (2004). Managing knowledge transfer in MNCs:the impact of headquarters control mechanisms. Journal of International Business Studies, 35(5), 443-455.
Bock, G.W., Zmud, R., Kim, Y.G. and Lee, J.N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
Cabrera, F.E., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. International Journal of Human Resource Management, 16(5), 720-735.
Cameron, K., & Quinn, R. (1999). Diagnosing and changing organizational culture. Upper Saddle River: Prentice Hall Series in Organizational Development.
Cavaliere, V., Lombardi, S., & Giustiniano, L. (2015). Knowledge sharing in knowledge-intensive manufacturing firms. An empirical study of its enablers. Journal of Knowledge Management, 19(6), 1124-1145.
Chang, W.J., Liao, S.H., & Wu, T.T. (2017). Relationships among organizational culture, knowledge sharing and innovation capability: A case of the automobile industry in Taiwan Knowledge Management Research & Practice, 15(3), 471-490.
de Almeida, F. C., Lesca, H., & Canton, A.W.P. (2016). Intrinsic motivation for knowledge sharing – competitive intelligence process in a telecom company, Journal of Knowledge Management, 20(6), 1282-1301.
Durmusoglu, S., Jacobs, M., Nayir, D.Z., Khilji, S., & Wang, X. (2014). The quasi-moderating role of organizational culture in the relationship between rewards and knowledge shared and gained. Journal of Knowledge Management, 18(1), 19-37.
Foss, N.J. (2007). The emerging knowledge governance approach. Organization, 14, 29–52.
Foss, N. J. (2010).Knowledge governance: Contributions and unresolved issues. International Journal of Strategic Change Management, 2(4), 263-268.
Garc?´a-Sa´nchez, E.,Garc?´a-Morales, V.J., & Bol?´var-Ramos, M.T. (2017). The influence of top management support for ICTs on organisational performance through knowledge acquisition, transfer, and utilization. Review of Managerial Science, 1(1), 19-51.
Gattorna, J. (2006). Living Supply Chains: How to mobilize the enterprise around delivering what your customers want. FT Prentice Hall, London.
Haq, M.A., & Anwar, S. (2016). A systematic review of knowledge management and knowledge sharing: Trends, issues, and challenges. Cogent Business & Management, 3(1), 12-25.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (2010). (7th ed.). Multivariate Data Analysis. Pearson Education, Inc.
Henttonen, K., Kianto, A., & Ritala, P. (2016). Knowledge sharing and individual work performance: an empirical study of a public sector organization. Journal of Knowledge Management, 20(4), 749-768.
Heisig, P., Suraj, O.A., Kianto, A., Kemboi, C., Arrau, G.P., & Easa, N.F. (2016). Knowledge management and business performance: global experts' views on future research needs. Journal of Knowledge Management. 20(6), 1169-1198.
Huang, M.C., Chiu, Y.P., & Lu, T.C. (2013). Knowledge governance mechanisms and repatriate’s knowledge sharing: The mediating roles of motivation and opportunity. Journal of Knowledge Management, 17(5), 677 – 694.
Hur, W.M., Moon, T.W., & Ko, S.H. (2016). How Employees’ Perceptions of CSR Increase Employee Creativity: Mediating Mechanisms of Compassion at Work Intrinsic Motivation. Journal of Business Ethics, DOI 10.1007/ s10551-016-3321-5.
Intezari, A., Taskin, N., & Pauleen, D. (2017). Looking beyond knowledge sharing: an integrative approach to knowledge management culture. Journal of Knowledge Management. 21(2), 492-515.
Ipe, M. (2003). Knowledge sharing in organizations: a conceptual framework. Human Resource Development Review, 2(4), 337-359.
Khilji, S.E. (2003). To adapt or not to adapt: Exploring the role of national culture in human resource management. International Journal of Cross Cultural Management, 3(1), 109-132.
Matic´, D., Cabrilo, S., Nes ?ic´, L.G., & Milic, M. (2017). Investigating the impact of organizational climate, motivational drivers, and empowering leadership on knowledge sharing. Knowledge Management Research & Practice, 15(3), 431–446.
Oliveira, A. F., & Tamayo, A. (2004). Inventário de perfis de valores organizacionais. Revista de Administração, 39(2), 129-140.
Paro P.E.P., & Gerolamo, M.C. (2017). Organizational culture for lean programs. Journal of Organizational Change Management, 30(4), 584-598.
Pee, L.G., & Min, J. (2017). Employees’ online knowledge sharing: the effects of person-environment fit. Journal of Knowledge Management, 21(2), 432-453.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63, 539–569.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior research methods, 40(3), 879-891.
Rathi, D., & Given, L.M. (2017). Non-profit organizations’ use of tools and technologies for knowledge management: a comparative study. Journal of Knowledge Management, 21(4), 718-740.
Segarra-Cipre ´s, M., Roca-Puig, V., & Bou-Llusar, J.C. (2014). External knowledge acquisition and innovation output: An analysis of the moderating effect of internal knowledge transfer. Knowledge Management Research & Practice, 12(2), 203-214.
Serenko, A., & Bontis, N. (2016). Negotiate, reciprocate or cooperate? The impact of exchange modes on inter-employee knowledge sharing. Journal of Knowledge Management, 20(4), 687-712.
Siemsen, E., Roth, A. V., & Balasubramanian, S. (2008). How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model. Journal of Operations Management, 26(3), 426-445.
Suppiah, V., & Sandhu, M. S. (2011). Organisational culture’s influence on tacit knowledge-sharing behavior. Journal Of Knowledge Management, 15(3), 462-477.
Tsai, Y.H., Joe, S.W., Lin, C.P., & Wu, P.H. (2017). Modeling knowledge sharing among high-tech professionals in culturally diverse firms: mediating mechanisms of social capital. Knowledge Management Research and Practice, 15(2), 225-237.
Turner, T., & Pennington III, W.W., (2015). Organizational networks and the process of corporate entrepreneurship: how the motivation, opportunity, and ability to act affect firm knowledge, learning, and innovation. Small Business Economics, 45, 447–463.
Wu, W.L., & Lee, Y.C. (2017). Empowering group leaders encourages knowledge sharing: Integrating the social exchange theory and positive organizational behavior perspective. Journal of Knowledge Management, 21(2), 474-491.
Zhao, L., Fan, S., & Wang, R. (2017). The Governance Mechanism of Knowledge Sharing Hostility within E-business Enterprise. Web of Conferences. doi: 10.1051/ 710005006 (accessed 23 November 2017).
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2018-10-30
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Gul Abbasi, S., & Dastgeer, G. (2018). Efeito de fatores contextuais no comportamento de compartilhamento de conhecimento. Amazonia Investiga, 7(16), 209–225. Recuperado de https://amazoniainvestiga.info/index.php/amazonia/article/view/396
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