Relationship between Emotional Intelligence and Managerial Decision-Making Styles: Multi-Mediation Analysis
DOI:
https://doi.org/10.34069/AI/2021.46.10.25Palavras-chave:
Emotional Intelligence, Personal and Social Intelligence, Managerial Decision-Making Styles, People-oriented and Task-oriented decision-making styles.Resumo
Every individual makes decisions with a different mindset. Emotional-Intelligence is key for every leader working in the prevalent work settings in the era of technological revolution. Experts have categorized impact of emotional intelligence (EI) into Personal intelligence (PEI) and Social intelligence (SEI). The theoretical model of decision-making styles (DMS) includes the ‘People-oriented’ and ‘Task-oriented’ decision making styles (PDMS & TDMS). This study has investigated the comprehensively established models of relations between EI and DMS. The main research question was ‘How managers’ DMS is influenced by their PEI and SEI?’ The literature review was conducted by employing the thematic analysis. The cross-sectional survey approach was employed to collect data. The study investigated the emotional capacity of decision-makers at workplace which characterized by flooding of information, insecurity, and wider digital interactions – which result in the high levels of stress. This study is a spadework to further explore the same issue with different settings and data sources.
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Referências
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Babbie, E. (1993). The practice of social research. 7th ed. Wordsworth Publishing Co.
Baczynska, A. (2015). Analytical, practical, and emotional intelligence and line manager competencies. Management and Business Administration, 23(4), 34–54.
Bar-On, R. (2000). Emotional and social intelligence: Insights from the emotional quotient inventory (EQ-I), in R. Bar-On & J. D. Parker (eds.), The Handbook of Emotional Intelligence. San Francisco: Jossey-Bass.
Bar-On, R. (2006). The Bar-On model of emotional-social intelligence. Psicothema, 18(suppl.), 13-25.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173-1182.
Bavolar, J. & Orosova, O. (2015). Decision-making styles and their associations with decision-making competencies and mental health. Judgment and Decision Making, 10(1), 115-122.
Cadman, C., & Brewer, J. (2001). Emotional intelligence: A vital prerequisite for recruitment in nursing. Journal of Nursing Management, 9, 321-4.
Del Missier, F., Mäntylä, T., & Bruine de Bruin, W. (2010). Executive functions in decision making: An individual differences approach. Thinking and Reasoning, 16, 69–97.
Gardner, H. (1983). Frames of Mind: The Theory of Multiple Intelligences. New York: Basic Books.
Gardner, K.J. & Qualter, P. (2010). Concurrent and incremental validity of three trait emotional intelligence measures. Australian Journal of Psychology, 62(1), 5-13.
Gatseliuk, V., Strelbitska, L., Herasymchuk, O., Pavlyshyn, A., & Khrystiuk, V. (2021). The influence of religion on the norms of criminal law and process: an international comparative study. Amazonia Investiga, 10(42), 226-235. https://amazoniainvestiga.info/index.php/amazonia/article/view/1672
Glasser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. Chicago: Aldine.
Goleman, D. (1998). Emotional intelligence. New York: Bantam. Available at: https://books.google.com.sa/books/about/Working_with_Emotional_Intelligence.html?id=ZNbsngEACAAJ&redir_esc=y
Goode, W.J. & P.K. Hatt (1952). Methods in social research. McGraw-Hill.
Hacioglua, B. &Yarbayb, P. S. (2014). A theoretical assessment on emotional intelligence as a competitive managerial skill. International Journal of Research in Business & Social Science, 3(1).
Holt, S. (2007). Emotional intelligence and academic achievement in higher education. Stanford: Stanford University Press.
Kang, F. L. (2015). Contribution of Emotional Intelligence towards Graduate Students’ Critical Thinking Disposition. International Journal of Education & Literacy Studies, 3(4).
Luthans, F., & Youssef, C.M. (2007). Emerging positive organizational behavior. Journal of Management, 33, 321-349.
Luthans, F., & Youssef-Morgan (2017). Psychological capital: An evidence-based positive approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 17.1-17.28.
Luthans, F., Avey, J., Avolio, B., & Peterson, S. (2010). The development and resulting performance impact of positive psychological capital. Human Resource Development Quarterly, 21, 41-67.
Mayer, J.D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey, & D. Sluyter, Emotional development and emotional intelligence: educational implications. New York: Basic Books.
Mayer, J.D., Roberts, R. D., & Barsade, S. (2008a). Human abilities: Emotional intelligence. Annual Review of Psychology, 59, 507–536.
Mayer, J.D., Salovey, P. & Caruso, D.R (2008b) Emotional intelligence: New ability or eclectic traits? American Psychologist, 63(6), 503–517.
Mullakanda, P.S. & Dissanayake, K. (2015). Strategies for maintaining emotional stability: The case of nurses in the private health care industry. Management Science Letters, 5, 1097-1110.
Rahim, S. H., & Malik, M. I. (2010). Emotional intelligence & organizational performance: A case study of the banking sector in Pakistan. International Journal of Business & Management, 5(10), 191.
Rahmana, S., Uddina, A. & Rahman, M. (2016). Role of emotional intelligence in managerial effectiveness: An empirical study. Management Science Letters, 237-250.
Ritchie, J. and Spencer, L. (1994). Qualitative Data Analysis for Applied Policy Research. In: Bryman, A. and Burgess, R., Eds., Anal. Qual. London: Data, Routledge, 173-194.
Rowe & Boulgarides (1983). Decision styles: A perspective. Leadership & Organization Development Journal, 4(4), 3-9.
Salovey, P., & Mayer, J.D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9, 185-211.
Sarkhosh, M. & Rezaee, A.A. (2014). How does university teachers’ emotional intelligence relate to their self-efficacy beliefs? Porta Linguarum, 21, 85-100.
Schutte, M.S., Malouff, J.M., Hall, L.E., Haggerty, D.J., Cooper, J.T., Golden, C.J., & Dornheim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25, 167-177.
Sekaran, U. (1999). Research methods for business: A skill-building approach. 3rd Ed. John Wiley & Sons. Available at: https://www.wiley.com/en-us/Research+Methods+For+Business%3A+A+Skill+Building+Approach%2C+7th+Edition-p-9781119266846
Sims, H.P., Faraj, S., & Yun, S. (2009). When should a leader be directive or empowering? How to develop your own situational theory of leadership. Business Horizons, 52, 149-158.
Svetlana, H. (2007). Emotional Intelligence and Academic Achievement in Higher Education. Pepperdine University.
Toulmin, S. (1958). The uses of argument. Cambridge University Press, Cambridge.
Toulmin, S. (2003). The Uses of Argument, 2nd Ed.) Cambridge: Cambridge University Press. Doi: 10.1017/CBO9780511840005
Zimmerman, B. J., & Schunk, D. H. (2011). Self-regulated learning and performance. In B. J. Zimmerman and D. H. Schunk (Eds.), Handbook of self-regulation of learning and performance (pp. 1-12). New York: Routledge.
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Publicado
2021-11-25
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Kundi, G. M. (2021). Relationship between Emotional Intelligence and Managerial Decision-Making Styles: Multi-Mediation Analysis. Amazonia Investiga, 10(46), 244–258. https://doi.org/10.34069/AI/2021.46.10.25
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