La cultura organizacional, la satisfacción laboral y el estilo de liderazgo influyen en el compromiso organizacional de los empleados en instituciones privadas de educación superior (PHEI) en Malasia
Palabras clave:
Cultura organizacional, compromiso organizacional, satisfacción laboral, estilo de liderazgo.Resumen
El estudio examinó hasta qué punto la cultura organizacional, la satisfacción laboral y el estilo de liderazgo influyen en el compromiso organizacional en empleados de los PHEI en Malasia. Los participantes del estudio fueron 750 empleados (43% hombres, 57% mujeres), rango de edad 24 a 66 años, de diez instituciones de educación superior del área del valle de Klang. Los encuestados completaron medidas de cultura organizacional, satisfacción laboral, estilos de liderazgo y compromiso organizacional. Los datos se resumieron de manera descriptiva y se utilizó el análisis de regresión múltiple para predecir el compromiso organizacional a partir de la satisfacción laboral, el estilo de liderazgo y la cultura organizacional. Los resultados revelaron una relación positiva significativa entre la cultura organizacional, el estilo de liderazgo, la satisfacción laboral y el compromiso organizacional. De los hallazgos, se observó que la mayoría de los encuestados están de acuerdo entre tres estilos de liderazgo perceptibles, los estilos de liderazgo transformacional y transaccional se correlacionaron positivamente, pero sorprendentemente el estilo de liderazgo laissez-faire no cumplió con las escalas de coeficientes de confiabilidad necesarias para el análisis estadístico y posteriormente eliminado de otros análisis. El estudio también reveló que el compromiso de continuidad no tuvo ninguna influencia en las variables independientes. Sobre la base de estos hallazgos, se recomendó que la administración de los PHEI debe tomar medidas productivas y efectivas para mantener y fortalecer el nivel de satisfacción y compromiso de los empleados, y también para diseñar políticas convincentes, productivas y efectivas que sean prometedoras para los empleados y la productividad organizacional.
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Yiing, L. (2008). “The association between organizational culture and leadership behaviour and organizational commitment, job satisfaction and employee performance – A Malaysian perspective”, Jabatan Dasar dan Strategi Perniagaan, Fakulti Perniagaan dan Perakaunan, Universiti Malaya., [Google Scholar]
Yukl, G. (1971). “Toward a behavioural theory of leadership”, Organizational Behaviour and Human Performance, Vol. 6 No. 4, pp. 414-440. , [Google Scholar] [Crossref], [ISI] [Infotrieve]
Allen, N.J. and Meyer, J.P. (1996). “Affective, continuance, and normative commitment to the organization: an examination of construct validity”, Journal of Vocational Behavior, Vol. 49 No. 3, pp. 252-276. , [Google Scholar] [Crossref], [ISI] [Infotrieve]
Allen, D. G., & Griffith, R. W. (1999). Job performance and turnover: A review and multi-route model. Human Resource Management Review, 9(4), 525–548. doi: 10.1016/S1053-4822(99)00032-7. [Crossref], [Web of Science ®], [Google Scholar]
Avolio, B.J., Walumbwa, F.O. and Weber, T.J. (2009). “Leadership: current theories, research, and future directions”, Annual Review of Psychology, Vol. 60, pp. 421-449. [Google Scholar][Crossref]
Baron, R.A. and Greenberg, J. (1990). “Behavior in Organizations”, 3rd ed., Allyn & Bacon, a Division of Simon & Schuster, Inc, Boston, MA. , [Google Scholar]
Bashir, N. and Long, C.S. (2015). “The relationship between training and organizational commitment among academicians in Malaysia”, Journal of Management Development, Vol. 34 No. 10, pp. 1227-1245. [Google Scholar] [Link], [ISI] [Infotrieve]
Bass, B.M. and Avolio, B.J. (1994). “Improving Organizational Effectiveness through Transformational Leadership” , Sage, Thousand Oaks, CA. , [Google Scholar]
Behery, M., Paton, R.A. and Hussain, R. (2012). “Psychological contract and organizational commitment: the mediating effect of transformational leadership”, Competitiveness Review: An International Business Journal, Vol. 22 No. 4, pp. 299-319. , [Google Scholar] [Link] [Infotrieve]
Bhaesajsanguan, S. (2010). “The relationships among organizational climate, job satisfaction, organizational commitment in the Thai telecommunication industry”, Conference Proceedings of E?leader Conference 2010, Singapore. [Google Scholar]
Blanchard, K.H. (2007). “Leading at a Higher Level” , Prentice Hall, Upper Saddle River, NJ. [Google Scholar]
Buitendach, J. H. & Rothmann, S. (2009). “Job satisfaction in selected organizations in South Africa”, South African Journal of Human Resource Management, 7: 1–8.
Cohen, A. (2011). “Values and psychological contracts in their relationship to commitment in the workplace”, Career Development International, Vol. 16 No. 7, pp. 646-667. , [Google Scholar] [Link], [ISI] [Infotrieve]
Denison, D. R. (1990). “Corporate Culture and Organizational Effectiveness”. New York: Wiley & Sons.
Denison, D.R. & Young, J. (1999). “Organizational culture and effectiveness: Validating a measurement model”. Working paper. University of Michigan Business School.
Dirani, K.M. (2009). “Measuring the learning organization culture, organizational commitment and job satisfaction in the Lebanese banking sector”, Human Resource Development International, Vol. 12 No. 2, pp. 189-208. , [Google Scholar] [Crossref] [Infotrieve]
Dumdum, U.R. , Lowe, K.B. and Avolio, B.J. (2002). “A meta-analysis of transformational and transactional leadership”, in Avolio, B.J. and Yammarino, F.J. (Eds), Transformational and Charismatic Leadership: The Road Ahead , Elsevier Science, Oxford, pp. 35-66. , [Google Scholar]
Gatling, A., Kang, H.J.A. and Kim, J.S. (2016). “The effects of authentic leadership and organizational commitment on turnover intention”, Leadership & Organization Development Journal, Vol. 37 No. 2, pp. 181-199. , [Google Scholar]
Hackett, R. D., Lapierre, L. M., & Hausdorf, P. A. (2001). “Understanding the links between work commitment constructs”, Journal of Vocation Behaviour, 58(3), 392-413. doi: 10.1006/jvbe.2000.1776.
Hair, J.F., Bush, R.P. and Ortinau, D.J. (2009). “Marketing Research in a Digital Information Environment”, 4th ed., McGraw Hill, New York, NY. , [Google Scholar]
Huang, X., Shi, K., Zhang, Z. and Cheung, Y.L. (2006). “The impact of participative leadership behaviour on psychological empowerment and organizational commitment in Chinese state-owned enterprises: the moderating role of organizational tenure”, Asia Pacific Journal of Management, Vol. 23 No. 3, pp. 345-367. [Google Scholar] [Crossref] [Infotrieve]
Johnson, J.J. and Mclntye, C.L. (1998). “Organizational culture and climate correlates of job satisfaction”, Psychological Report, Vol. 82 No. 3, pp. 843-850. [Google Scholar] [Crossref], [ISI] [Infotrieve]
Koberg, C. S. and Chusmir, L. H. (1987). “Organizational culture relationships with creativity and other job-related variables”, Journal of Business Research, Vol. 15, No. 5, pp. 397-409.
Lok, P. and Crawford, J. (2001). “Antecedents of organizational commitment and the mediating role of job satisfaction”, Journal of Managerial Psychology, Vol. 16 No. 8, pp. 594-613. , [Google Scholar] [Link] [Infotrieve]
Messner, Wolfgang. (2013). “Effect of organizational culture on employee commitment in the Indian IT services sourcing industry”, Journal of Indian Business Research, Vol. 5 No. 2, pp. 76-100., [Google Scholar] [Link] [Infotrieve]
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). “Commitment to organizations and occupations: Extension and test of a three-component conceptualization”. Journal of Applied Psychology, 78(4), 538-551. http://dx.doi.org/10.1037/0021-9010.78.4.538
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). “Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences”. Journal of Vocational Behaviour, 61, 20-52. doi:10.1006/jvbe.2001.1842.
Meyer, J.P. and Allen, N.J. (1997). “Commitment in the Workplace”, Sage, London. , [Google Scholar]
Ministry of Education. (2013). “Malaysian Education Blueprint 2013-2025”. Ministry of Education Malaysia.
Morshidi, S., Muhammad, J., Suhaimi, S., Chan, H.C. and Suzyrman, S. (2006). “Enhancing quality of faculty in private higher education in Malaysia”, Monograph Series No: 9/2006. Higher Education Research Monograph, Universiti Sains Malaysia: National Higher Education Research Institute. [Google Scholar]
Mosadegh Rad, A.M. and Yarmohammadian, M.H. (2006). “A study of relationship between managers’ leadership style and employees’ job satisfaction”, Leadership in Health Services, Vol. 19 No. 2, pp. xi-xxviii. , [Google Scholar] [Infotrieve]
Northouse, P.G. (2007). “Leadership Theory and Practice”, Sage Publications, London. [Google Scholar]
Pepe, M. (2010). “The impact of extrinsic motivational dissatisfiers on employee level of job satisfaction and commitment resulting in intent to turnover”, Journal of Business & Economics Research (JBER), Vol. 8 No. 9. , [Google Scholar] [Crossref] [Infotrieve]
Randeree, K. and Chaudhry, A.G. (2012). “Leadership-style, satisfaction and commitment: an exploration in the United Arab Emirates’ construction sector”, Engineering, Construction and Architectural Management, Vol. 19 No. 1, pp. 61-85. [Google Scholar] [Link] [Infotrieve]
Schein, E.H. (2004). “Organizational Culture and Leadership”, 3rd ed., Jossey-Bass, San Francisco, CA. [Google Scholar]
Sekaran, U. (2003). “Research Methods for Business - A Skill-Building Approach”. 4th Edition, John Wiley & Sons, New York.
Sharimllah Devi Ramachandran, Siong Choy Chong, Hishamuddin Ismail, (2009). “The practice of knowledge management processes: A comparative study of public and private higher education institutions in Malaysia”, VINE, Vol. 39, Issue 3, pp.203-222. https://doi.org/10/1108/03055720911003978.
Tseng, L.Y. (2010). “A study of the relationship among employee personality characteristics, organizational culture, leadership style, organizational commitment, and task performance – with the high?tech industry in Taiwan as an example”, Conference Proceedings of BAI2010 International Conference on Business and Information, Bangkok. [Google Scholar]
Valencia, J.C.N., Valle, R.S. and Jimenez, D.J. (2010). “Organizational culture as determinant of product innovation”, European Journal of Innovation Management, Vol. 13 No. 4, pp. 466-480, doi: 10.1108/14601061011086294. [Google Scholar] [Link] [Infotrieve]
Williams, L. J., & Anderson, S. E. (1991). “Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviours”, Journal of Management, 17, 601-617.
Yahaya, R. and Ebrahim, F. (2016). “Leadership styles and organizational commitment: literature review”, Journal of Management Development, Vol. 35 No. 2, pp. 190-216. [Google Scholar] [Link], [ISI] [Infotrieve]
Yiing, L. (2008). “The association between organizational culture and leadership behaviour and organizational commitment, job satisfaction and employee performance – A Malaysian perspective”, Jabatan Dasar dan Strategi Perniagaan, Fakulti Perniagaan dan Perakaunan, Universiti Malaya., [Google Scholar]
Yukl, G. (1971). “Toward a behavioural theory of leadership”, Organizational Behaviour and Human Performance, Vol. 6 No. 4, pp. 414-440. , [Google Scholar] [Crossref], [ISI] [Infotrieve]
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2019-04-29
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Arokiasamy, D. A. R. A., & Hon Tat, P. D. H. (2019). La cultura organizacional, la satisfacción laboral y el estilo de liderazgo influyen en el compromiso organizacional de los empleados en instituciones privadas de educación superior (PHEI) en Malasia. Amazonia Investiga, 8(19), 191–206. Recuperado a partir de https://amazoniainvestiga.info/index.php/amazonia/article/view/220
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