Mediating role of organizational silence in the relationship between organizational climate and job performance
Keywords:
job performance, organizational climate, organizational silenceAbstract
The main aim of the present study is explaining the relationship between organizational climate and job performance by considering the mediating role of organizational silence of education staff of Fars province. A descriptive-correlative method was used in this study. The statistical population of this study included the staff of the education administration of Fars province. They were 350 persons at the time of study. The sample size was 183 persons based on Kerjesi-Morgan's table and the sampling was done by a stratified- randomized method. Three questionnaires of job performance (Paterson), organizational climate (Susman and Deep) and organizational silence (Vakola and Borados) were used for gathering information. The validity and reliability of questionnaires were confirmed. Indexes such as mean and standard deviation and Pearson correlative coefficient and hierarchical analysis regression using Baron and Kenny method of two parts of descriptive statistics and inferential statistics were used for analyzing the data and testing the hypothesizes.
Results of the analyzed data showed that there is a direct and meaningful relationship between organizational climate and job performance. There is also a reverse relationship between organizational climate and organizational silence and there is a direct and meaningful relationship between organizational climate and job performance. It means that the more improving the organizational climate, the more increasing the job performance and the more reducing the organizational silence.
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References
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Sehitoglu, Yasin. (2014), “Study of Organizational Commitment in the context of Leadership styles and reasons of Employee Silence”, Journal of Global Strategic Management, 57-68.
Ting S. C. (2011), The Effect of Internal Marketing on Organizational Commitment Job Involvement and Job Satisfaction as Mediators, Educational Administration Quarterly, Vol. 47, No.2, pp. 353–382.
Vakola, M. &Bouradas, D. (2005). Antecedents and consequences of organizational silence: an empirical investigation. Employee Relations, 27 (5): 441-458.
Van Dyne, L., Ang, S. and Botero, I. (2003), Conceptualizing employee silence and employee voice as multidimensional constructs, Journal of Management Studies, Vol. 40 No. 6, pp. 1980-92.
Wang Y, Hsieh H. )2013(. Organizational ethical climate, perceived organizational support, and employee silence: a cross-level investigation. Hum. Relat. 66:783–802.
Zahed Bablan, A; Ahmai, H; Seyed Kalan, S.M. )2015(. Organizational Silence, Warning in Higher Education: Identifying Factors Its creator is among the employees of the University of Mohaghegh Ardabili. Leadership Research and Educational Management, Quarterly Journal of the First Year, No. 4, summer 44.
Zareei Matin H, Taheri F, Sayyar A. (2012). Organizational silence: Concepts, a job performance tecedents, and consequences. Iranian Journal of Management Sciences; 6(21): 77-104. (In Persian).
Zehir, C. &Erdogan, E. (2011). The Association between Organizational Silence and Ethical Leadership through Employee Performance. Preceded Social and Behavioral Sciences, 24: 2010-1404.
Abbasi, A; Abd-e-Sharifi, F; Hashemi, S.M. )2014(. Investigating the relationship between organizational climate and job performance in Lamerd city schools. Second National Conference on Modern Management Sciences, Golestan Province, Gorgan.
Abbasi, H, Sayyadi, F, Eidi, H and Sayyadi, M (2013). Organizational Performance Expectations of Employees of Sports and Youth Departments of Kermanshah Province Based on Organizational Silence, Journal of Organizational Behavioral Management Studies in Sports, Volume 7, Issue 7, pp. 11-18.
Abdel-Razek, W. A. (2011). Factors affecting the effectiveness of the job performance of the specialists working in the Youth Care at Helwan University. World Journal of sport sciences, 4(2), 116-125.
Abubakar Mohammed Abubakar, Hamzah Elrehail, Maher Ahmad Alatailat, Alev Elc?i (2017). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 54, p 15.
Aghdasi, A.N, Samari, Sh, Bagheri, S. )2008(. Relationship between organizational climate and the performance of primary school principals (Urmia city). Educational Sciences, 1, (1), PP: 7-38.
Ahadi B., Fathi A, Abdolmohammadi K. )2014(. Investigating Psychological Factors Affecting Job Performance of Police Commanders of East Azarbaijan. East Azarbaijan Knowledge Quarterly, 4 (4), pp. 63-78.
Ali, M., Lei, S., & Wei, X. Y. (2017). Mediating role of employee relations climate between strategic-HRM and organizational performance: An empirical study of Chinese banking sector. Journal of Innovation & Knowledge.
Alvani, M; Vaezi, R; Honarmand, R. (2013(. The role of positive organizational behavior in reducing organizational silence. Quarterly Journal of Management Studies (Improvement and Development), Year 24, No. 79, Pages 1 -2.
Antón Chávez, A.D.P (2017). Influencia de la noticia en la imagen corporativa de una municipalidad desde la percepción del ciudadano. Opción, Año 33, No. 84 (2017): 90-119.
Armandi, M; Vaziri, M; Adli, F. )2014(. An Investigation of the Factors Influencing Organizational Silence from the Perspective of Employees. New Thoughts on Education Faculty of Education and Psychology, Vol.12, No.2 Al-Zahr7 University.
Aryee, S. (2004). Exchange fairness and employee performance: An examination of the relationship between organizational politics and procedural justice. Organizational Behavior and Human Decision Processes, vol. 94(1). PP. 1-14.
Ashford, S. j. Rothbard , N , P, Piderit, S, K, and Dutton , J .E, (1998) ; Out on a limb : The role of context and impression management in selling gender – equity issues. Administrative Science Quarterly, 43: 23 – 57.
Bagheri, Gh. Zarei, R. &Nik Aeen, M. (2012). Organizational Silence (Basic Concepts and Its Development Factors). Ideal Type of Management ,Vol. 1, No. 1, PP. 47- 58.
Bozorgniya Hosseini, S.F; Enayati, T.)2014(. Organizational silence relation with the performance of university staff. Journal of Ethics in Science and Technology, 9, (4), PP: 73-82.
Brunner, J.J & Ganga-Contreras, F. (2017). Vulnerabilidad educacional en América Latina: Una aproximación desde la sociología de la educación con foco en la educación temprana Opción, Año 33, No. 84 (2017): 12-37.
Chen, C. J., & Huang, J. W. (2007). How organizational climate and structure affect knowledge management—the social interaction perspective. International journal of information management, 27(2), 104-118.
Christian, M. S., Wallace, J. C., Bradley, J. C., & Burke, M. J. (2009). Workplace safety: A meta- analysis of the roles of person and situation factors. Journal of Applied Psychology, 94(5), 1103–1127.
Doostar, M; Esmaeilzadeh, M; Hosseini, H.)2014(. Organizational silence and its relationship with organizational performance and employee commitment. International Conference on Business Development and Excellence, Management and Economics. 17 December.
Frazier ML, Fainshmidt S. )2012(. Voice climate, work outcomes, and the mediating role of psychological empowerment. Group Organ. Manag. 37:691–715.
Ghanbari, S; Beheshti Rad, R. )2016(. Investigating the Effect of Organizational Silence on Reduction of Teamwork and Organizational Performance Based on Balanced Scorecard (BSC) Case Study: Employees of Razi University of Kermanshah. Applied sociology, 27, (64), PP: 47-60.
Goodarzi, A; Gominiyan, V )2002(. Principles foundations and theories of atmosphere and organizational culture. Isfahan: Jihad University Press.
Keshtkar (2018). Numerical analysis of transcritical carbon dioxide compression cycle: a case study, 7 (1), 1-6.
Keshtkar M. M., (2017). Energy, exergy analysis and optimization by a genetic algorithm of a system based on a solar absorption chiller with a cylindrical PCM and nano-fluid, Int. Journal of Heat and Technology, 35 (2), 416-420.
Keshtkar M. M., Talebizadeh, P., (2018). Investigation of transient conduction–radiation heat transfer in a square cavity using combination of LBM and FVM, Sadhana, 43 (4), 145-155.
Keshtkar M. M.; Dadkhoda Zadeh M. (2018). Thermal Simulation of the Symmetric and Asymmetric Arrangement of Barriers on Heat Transfer Enhancement in a Porous Gas Heat Exchanger, Journal of Thermal Science and Engineering Applications, 10 (1), 120-135.
Lamphere L. (1997). Work and production of silence. In Sider D, Smith G. (eds.). Between history and histories: The making of silences and commemorations. Toronto: The University of Toronto Press.
Millar, P; Stevens, J. (2012), Managemtn training and national sport organization managers: Examining the impact of training on individual and organizational performances, sport management, vol. 15, No.3, pp. 288-303.
Morrison EW, Wheeler-Smith S, Kamdar D.)2011(. Speaking up in groups: a cross-level study of group voice climate. J. Appl. Psychol. 96:183–89.
Morrison EW. )2014 (.Employee Voice and Silence . Annu. Rev. Organ. Psychol. Organ. Behav. 2014.1:173-197.
Naiami, A. )2002(. Identification of factors of job satisfaction prediction and recent relationship with job performance and civil behavior among Ahwaz factories. Ph.D. in Educational Psychology, Shahid Chamran University, Ahvaz.
Noroozi, H; Kameli, A; Beigi, R; Mohazabi, R. )2014(. Investigating the Effect of Organizational Climate on Employees' Organizational Performance through Social Capital (Case Study: Municipal Employees of Fourth District of Rasht). Social Capital Management, 2, (1), PP: 137-154.
Özba?, G. K., Çekmecelio?lu, H. G., & Ceyhun, G. Ç. (2014). Exploring the effects of perceived organizational impediments and role stress on job performance. Procedia-Social and Behavioral Sciences, 150, 1129-1136.
Salavati, A; Yarahmadi, Y; Seyed Hashemi, S.N.)2014(. Effective communications and organizational silence in the country's banking network (Case study: Sanandaj city), Governmental management, 6, (3), PP: 523-542.
Sehitoglu, Yasin. (2014), “Study of Organizational Commitment in the context of Leadership styles and reasons of Employee Silence”, Journal of Global Strategic Management, 57-68.
Ting S. C. (2011), The Effect of Internal Marketing on Organizational Commitment Job Involvement and Job Satisfaction as Mediators, Educational Administration Quarterly, Vol. 47, No.2, pp. 353–382.
Vakola, M. &Bouradas, D. (2005). Antecedents and consequences of organizational silence: an empirical investigation. Employee Relations, 27 (5): 441-458.
Van Dyne, L., Ang, S. and Botero, I. (2003), Conceptualizing employee silence and employee voice as multidimensional constructs, Journal of Management Studies, Vol. 40 No. 6, pp. 1980-92.
Wang Y, Hsieh H. )2013(. Organizational ethical climate, perceived organizational support, and employee silence: a cross-level investigation. Hum. Relat. 66:783–802.
Zahed Bablan, A; Ahmai, H; Seyed Kalan, S.M. )2015(. Organizational Silence, Warning in Higher Education: Identifying Factors Its creator is among the employees of the University of Mohaghegh Ardabili. Leadership Research and Educational Management, Quarterly Journal of the First Year, No. 4, summer 44.
Zareei Matin H, Taheri F, Sayyar A. (2012). Organizational silence: Concepts, a job performance tecedents, and consequences. Iranian Journal of Management Sciences; 6(21): 77-104. (In Persian).
Zehir, C. &Erdogan, E. (2011). The Association between Organizational Silence and Ethical Leadership through Employee Performance. Preceded Social and Behavioral Sciences, 24: 2010-1404.
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Published
2018-02-27
How to Cite
Razmjooei, P., Managheb, S. E., Gharbi Jahromi, M. R., Hosseini, M., & Amirianzadeh, M. (2018). Mediating role of organizational silence in the relationship between organizational climate and job performance. Amazonia Investiga, 7(12), 72–86. Retrieved from https://amazoniainvestiga.info/index.php/amazonia/article/view/567
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