Situational and Normative Approach as a Method for Identifying and Improving Business and Personal Qualities of a Manager
Abstract
Using the most capable people in a management system is a problem of the state, strategic, and social importance. The identification of business and personal qualities of applicants for senior positions, as well as the creation of a system for selection and training of managers, are among the major tasks connected with improvement of personnel policy. The so-called "scientific management" assumes the introduction of special techniques developed by sociologists and psychologists for determination of business and personal qualities of a future manager. The situational and normative approach entails taking into account the situation in a wide sense (socio-economic situation of a country) and a more specific use of this concept in the study of the manager’s personality in a specific professional environment of a particular enterprise (specific position), as well as a subjective response of the person to the influence of the external environment: to what extent the manager can (and should) not only anticipate the situation, but also control it, manage it, using the necessary and sufficient business and personal qualities.
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