Identifying the constituents of talent management in the customs organization of iran by delphi-fuzzy method (case study)
Keywords:
Talent Management, Competitive Advantage, Customs, Fuzzy Delphi
Abstract
Talent management is a system for identifying, upbringing, promoting, and preserving talented persons to optimize the capability of an organization to come up with optimal business results. Nowadays, the developing talent management is one of the most important business factors, which is considered as one of the key components to maintain a sustainable competitive advantage in organizations. the purpose of this study was to identify the components of talent management in the custom organization so that its implementation will be expedited. Considering various advantages of Fuzzy Delphi, we opted this method in conducting the study (The most important advantage is its greater accuracy than classical Delphi). Twenty persons were chosen as experts through a snowball sampling method. At the first step, 139 components were proposed based on previously reported through interviews, suggested to experts that, after four phases of deactivation, 54 indicators and components that were more relevant to the experts remained. In this study, we used a modified Three-branch model of Dr Mirzai Ahranjani (2005) (Of course, we also added a perceptual/cognitive branch that our model has a circular layer of four) to present a talent management model. The results of the research show that the behavioral/functional components in the final analytical model have the largest share.
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References
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Phillips, R. and Roper, O.A. (2009). Framework for Talent Management in Real State: Emerald group, Journal of Corporate Real State, Vol.11 No.1, p.7-16.
Rahimi, M.R. (2016). Pathology of the export development bank of iran's marketing program using the three-dimension model, Quarterly Journal of Engineering Management and Soft Computing, Year 2, No. 1, pp. 48-31.
Stakler, K. (2011). Talent Reviews: The Key to Effective Succession Management. Business Strategy Series, 12(5). Pp. 264-271
Safarzadeh, H., Jafari, M.S. (2011). Investigating the role of factors of three- dimension management model (structure, context, and behavior) in establishing an electronic auction (e-auction), Journal of Research, Vol. 8, No. 23, pp. 70-51
Tucker, R., Collins, M. (2012). What Makes Champions? A Review of the Relative Contribution of Genes and Training to Sporting Success. British Journal of Sports Medicine, 46(8). Pp. 555-561.
Tarique, I., Schuler, R. S. (2010). Global Talent Management: Literature Review, Integrative Framework, and Suggestions for Future Research. Journal of World Business, No. 45, p.122-133.
Trost, A. (2014). Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage. Berlin: Springer.
Tansely, C. (2011). Whay do we mean by the term "talent" in talent management? Journal of Industrial and Commercial Training, 43(5), 266-273.
Uren, L. (2007). From Talent Compliance to Talent Commitment. Strategic HR Review, NO. 6(3), p. 32-35.
Williams, M. (2000). The War for Talent: Getting the Best from the Best. . London: CIPD.
Al Ariss, A., Cascio, W. F., Paauwe, J. (2014). Talent Management: Current Theories and Future Research Directions. Journal of World Business, 49, 173-179.
Armstrong, M., Taylor, S. (2014). Armstrong's Handbook of Human Resource Managemnet Practice (13th ed.). London: Kogan Page.
Bahramzadeh, H.A., Amiri, H., Ghadiri, R. (2015). Pathology of human resources management in the headquarters of Mazandaran University of Medical Sciences based on three-dimensional model, Journal of Educational Psychology, Islamic Azad University, Tonekabon Branch, Year 6, No. 2, pp. 82-52.
Brown, D., Bersin, J., Gosling, W., Sloan, N. (2016). Human Capital Trends 2016: Engagement, Always on. New Jersey: Deloitte University Press.
CIPD. (2006). Talent Management, Understanding the Dimensions, London, CIPD
Davies, B., Davies, B. J. (2010). Talent Management in Academies. International Journal of Educational Management, 24(5). Pp. 418-426
Duttagupta, R. (2005). Identifying and managing your assets:Talent management. London: PricewaterhouseCoopers
Fathi, F., Roozbahani, M., Farahmand, F., Baharak, K. (2017). Designing a Communication Model for Talent Management; Innovation and Knowledge Sharing in the Ministry of Sports and Youth. Journal of Organizational Behavioral Management Studies in Sport. No. 41, p.113-123.
Golipour, A., Eftekhar, N. (2016). Proposing a Model for Talent Management by Grounded Theory (Case Study: Mobile Operator), Journal of Public Management Research. No. 34, p. 55-84.
Haji Karimi, A., Hosseini, A. (2010). The Effect of Strategic Factors Underlying the Talent Management. Strategic Management Studies, No. 2, p.51-71.
Hatum, A. (2010). Next Generation Talent Management: Talent Management to Survive Turmoil. Hampshire: Palgrave Macmillan.
Hosseinian, S., Farhani, I. (2016). Investigating the factors affecting the successful implementation of km in the court, calculations of the country using the three-dimensional model, Journal of Auditing Knowledge, Year 16, No. 62, pp. 62-45.
Javaherizadeh, A., Moghimi, S. M., Gholipour, A., Tahmasebi, R. (2014). Organizational Talent Management: Identifying Indexes and Features of Key Personnel. Journal of Organizational Culture Management, No. 32, p.149-171.
Jafari, N., Montazer, Gh. (2008). Using fuzzy delphi method to determine tax policies of the country, Quarterly Journal of Economic Research, Year Eighth, Number One, Pages-
Kehinde, J. (2012). Talent Management: Effect on Organization Performances. Journal of Management Research, 4(2). Pp. 178-186.
Meyers, M. C., Woerkom, M. V. (2014). The Influence of Underlying Philisophies on Talent Management: Theory, Implications for Practice, and Research Agenda. Journal of World Business, No.49, p.192-203.
Mobinini Dehkordi, A., Keshtkarar Haranaki, M. (2014). The Effect of the Three-Dimensional Model on Social Innovation, Journal of Innovation Management Research, Vol. 3, No. 4, pp. 75-57.
Mohammadi, A., Fakhrzad, M. B., Khademi Zarea. H. (2017). Investigating the Impact of Talent Management and Its Components on Employees’ Performance (Case Study: Hotel Dad City of Yazd), the 2nd Conference on Management, Accounting and Dynamic Auditing, Tehran, Iran.
Phillips, R. and Roper, O.A. (2009). Framework for Talent Management in Real State: Emerald group, Journal of Corporate Real State, Vol.11 No.1, p.7-16.
Rahimi, M.R. (2016). Pathology of the export development bank of iran's marketing program using the three-dimension model, Quarterly Journal of Engineering Management and Soft Computing, Year 2, No. 1, pp. 48-31.
Stakler, K. (2011). Talent Reviews: The Key to Effective Succession Management. Business Strategy Series, 12(5). Pp. 264-271
Safarzadeh, H., Jafari, M.S. (2011). Investigating the role of factors of three- dimension management model (structure, context, and behavior) in establishing an electronic auction (e-auction), Journal of Research, Vol. 8, No. 23, pp. 70-51
Tucker, R., Collins, M. (2012). What Makes Champions? A Review of the Relative Contribution of Genes and Training to Sporting Success. British Journal of Sports Medicine, 46(8). Pp. 555-561.
Tarique, I., Schuler, R. S. (2010). Global Talent Management: Literature Review, Integrative Framework, and Suggestions for Future Research. Journal of World Business, No. 45, p.122-133.
Trost, A. (2014). Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage. Berlin: Springer.
Tansely, C. (2011). Whay do we mean by the term "talent" in talent management? Journal of Industrial and Commercial Training, 43(5), 266-273.
Uren, L. (2007). From Talent Compliance to Talent Commitment. Strategic HR Review, NO. 6(3), p. 32-35.
Williams, M. (2000). The War for Talent: Getting the Best from the Best. . London: CIPD.
Published
2018-10-30
How to Cite
Khoshdel Mofidi, M., Reza Bagherzadeh, M., Halajiyan, E., & Mehrara, A. (2018). Identifying the constituents of talent management in the customs organization of iran by delphi-fuzzy method (case study). Amazonia Investiga, 7(16), 196-208. Retrieved from https://amazoniainvestiga.info/index.php/amazonia/article/view/395
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