Articles
Published 2023-03-30
Keywords
- emotional intelligence, cultural intelligence, mentality, European community, cultural identity.
How to Cite
Zhylin, M., Mendelo, V., Cherusheva, G., Romanova, I., & Borysenko, K. (2023). Analysis of the role of emotional intelligence in the formation of identity in different European cultures. Amazonia Investiga, 12(62), 319–326. https://doi.org/10.34069/AI/2023.62.02.32
Abstract
The objectives of the article are to determine the peculiarities of the theoretical, ideological and practical-functional factors that determine the cultural characteristics of the global European society and individual communities of the European region. The methodological basis of the study was a combination of general scientific, scientific-cultural, and philosophical methods. The results of the study show that emotional intelligence is a mechanism for implementing the fundamental principle of European society in variedade Concordia and providing functions of adaptation, integration, as well as pragmatism, and balancing socio-cultural dimensions. Consequently, emotional intelligence appears to be an important component that determines the peculiarities of the formation of the cultural identity of European communities.
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References
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Prentice, C. (2019). Managing service encounters with emotional intelligence. Journal of Retailing and Consumer Services, 51, 344-351. https://doi.org/10.1016/j.jretconser.2019.07.001
Prentice, C., Lopes, S. D., & Wang, X. (2020). Emotional intelligence or artificial intelligence – an employee perspective. Journal of Hospitality Marketing & Management, 29(4), 377-403. DOI: 10.1080/19368623.2019.1647124
Rakhimov, T., & Mukhamediev, M. (2022). Peculiarities of the implementation of the principles of the education of the future analysis of the main dilemmas. Futurity Education, 2(3), 4-13. https://doi.org/10.57125/FED/2022.10.11.29
Rockstuhl, T., Seiler, S., Ang, S., Van Dyne, L., & Annen, H. (2011), Beyond General Intelligence (IQ) and Emotional Intelligence (EQ): The Role of Cultural Intelligence (CQ) on Cross-Border Leadership Effectiveness in a Globalized World. Journal of Social Issues, 67, 825-840. https://doi.org/10.1111/j.1540-4560.2011.01730.x
Rockstuhl, T., & Van Dyne, L. (2018). A bi-factor theory of the four-factor model of cultural intelligence: Meta-analysis and theoretical extensions. Organizational Behavior and Human Decision Processes, 148, 124-144. https://doi.org/10.1016/j.obhdp.2018.07.005
Sánchez-Álvarez, N., Berrios Martos, M. P., & Extremera, N. (2020). A Meta-Analysis of the Relationship Between Emotional Intelligence and Academic Performance in Secondary Education: A Multi-Stream Comparison. Frontier Psychology, 11, 1517. doi: 10.3389/fpsyg.2020.01517
Sanchez-Gomez, M., & Breso, E. (2020). In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout. International Journal of Environmental Research and Public Health, 17(15). 5373. https://doi.org/10.3390/ijerph17155373
Sarrionandia, A., Ramos-Díaz, E., & Fernández-Lasarte, O. (2018). Resilience as a Mediator of Emotional Intelligence and Perceived Stress: A Cross-Country Study. Frontiers in Psychology, 9. DOI: 10.3389/fpsyg.2018.02653
Schlegel, K., & Mortillaro, M. (2019). The Geneva Emotional Competence Test (GECo): An ability measure of workplace emotional intelligence. Journal of Applied Psychology, 104(4), 559-580. https://doi.org/10.1037/apl0000365
Schuller, D., & Schuller, B. V. (2018). The Age of Artificial Emotional Intelligence. Computer, 51(9), 38-46. doi: 10.1109/MC.2018.3620963
Wen, J., Huang, S., & Hou, P. (2019). Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction: A moderated mediation model. International Journal of Hospitality Management, 81, 120-130. https://doi.org/10.1016/j.ijhm.2019.01.009
Yusuf, R. E., & Kuras, P. (2020). The Effect Analysis of Emotional Intelligence and Work Environment on Employee Performance with Organizational Commitment as Intervening Variables in PT Berkat Bima Sentana. Budapest International Research and Critics Institute Journal (BIRCI-Journal), 3(3), 1552-1563. https://doi.org/10.33258/birci.v3i3.1084
Boyatzis, R. E. (2018). The Behavioral Level of Emotional Intelligence and Its Measurement. Frontiers in Psychology, 9. DOI: 10.3389/fpsyg.2018.01438
Caputo, A., Ayoko, O. B., Amoo, N., & Menke, C. (2019). The relationship between cultural values, cultural intelligence and negotiation styles. Journal of Business Research, 99, 23-36. https://doi.org/10.1016/j.jbusres.2019.02.011
Crowne, K. A. (2013). Cultural exposure, emotional intelligence, and cultural intelligence: An exploratory study. International Journal of Cross Cultural Management, 13(1), 5-22. https://doi.org/10.1177/1470595812452633
Crowne, K. A. (2009). The relationships among social intelligence, emotional intelligence and cultural intelligence. Organization Management Journal, 6(3), 148-163. DOI: 10.1057/omj.2009.20
Darvishmotevali, M., Altinay, L., & De Vita, C. (2018). Emotional intelligence and creative performance: Looking through the lens of environmental uncertainty and cultural intelligence. International Journal of Hospitality Management, 73, 44-54. https://doi.org/10.1016/j.ijhm.2018.01.014
Fang, F., Schei, V., & Selart, M. (2018) Hype or hope? A new look at the research on cultural intelligence. International Journal of Intercultural Relations, 66, 148-171. https://doi.org/10.1016/j.ijintrel.2018.04.002
Gong, Z., Chen, Y., & Wang, Y. (2019). The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital. Frontiers in Psychology, 10. DOI: 10.3389/fpsyg.2019.02707
Guerra-Bustamante, J., León-del-Barco, B., Yuste-Tosina, R., López-Ramos, V. M., & Mendo-Lázaro, S. (2019). Emotional Intelligence and Psychological Well-Being in Adolescents. International Journal of Environmental Research and Public Health, 16(10), 1720. https://doi.org/10.3390/ijerph16101720
Issah, M. (2018). Change Leadership: The Role of Emotional Intelligence. SAGE Open, 8(3). https://doi.org/10.1177/2158244018800910
Jamshed, S., & Majeed, N. (2019). Relationship between team culture and team performance through lens of knowledge sharing and team emotional intelligence. Journal of Knowledge Management, 23(1), 90-109. https://doi.org/10.1108/JKM-04-2018-0265
Khosravi, P., Rezvani, A., & Ashkanasy, N. M. (2020). Emotional intelligence: A preventive strategy to manage destructive influence of conflict in large scale projects. International Journal of Project Management, 38(1), 36-46. https://doi.org/10.1016/j.ijproman.2019.11.001
Kotsou, I., Mikolajczak, M., Heeren, A., Grégoire, J., & Leys, C. (2019). Improving Emotional Intelligence: A Systematic Review of Existing Work and Future Challenges. Emotion Review, 11(2), 151-165. https://doi.org/10.1177/1754073917735902
Lin, Y.-C., Chen, A., & Song, Y.-C. (2012). Does your intelligence help to survive in a foreign jungle? The effects of cultural intelligence and emotional intelligence on cross-cultural adjustment. International Journal of Intercultural Relations, 36(4), 541-552. https://doi.org/10.1016/j.ijintrel.2012.03.001
MacCann, C., Jiang, Y., Brown, L. E. R., Double, K. S., Bucich, M., & Minbashian, A. (2020). Emotional intelligence predicts academic performance: A meta-analysis. Psychological Bulletin, 146(2), 150-186. https://doi.org/10.1037/bul0000219
Miao, C., Humphrey, R. H., & Qian, S. (2018). A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior. Journal of World Business, 53(4), 463-474. https://doi.org/10.1016/j.jwb.2018.01.003
Moon, T. (2010). Emotional intelligence correlates of the four?factor model of cultural intelligence. Journal of Managerial Psychology, 25(8), 876-898. https://doi.org/10.1108/02683941011089134
Namestiuk, S. (2022). On the issue of teaching psychological and pedagogical disciplines at universities using immersive technologies. Futurity Education, 2(2), 33-42. https://doi.org/10.57125/FED/2022.10.11.27
Ott, D. L., & Michailova, S. (2018). Cultural Intelligence: A Review and New Research Avenues. International Journal of Management Reviews, 20, 99-119. https://doi.org/10.1111/ijmr.12118
Pérez-Fuentes, M. C, Molero Jurado, M. M., Barragán Martín, A. B., & Gázquez Linares, J. J. (2019). Family Functioning, Emotional Intelligence, and Values: Analysis of the Relationship with Aggressive Behavior in Adolescents. International Journal of Environmental Research and Public Health, 16(3), 478. https://doi.org/10.3390/ijerph16030478
Petrides, K. V., Sanchez-Ruiz, M. J., Siegling, A. B., Saklofske, D. H., & Mavroveli, S. (2018). Emotional Intelligence as Personality: Measurement and Role of Trait Emotional Intelligence in Educational Contexts. Emotional Intelligence in Education. The Springer Series on Human Exceptionality. Cham: Springer, https://doi.org/10.1007/978-3-319-90633-1_3
Prentice, C. (2019). Managing service encounters with emotional intelligence. Journal of Retailing and Consumer Services, 51, 344-351. https://doi.org/10.1016/j.jretconser.2019.07.001
Prentice, C., Lopes, S. D., & Wang, X. (2020). Emotional intelligence or artificial intelligence – an employee perspective. Journal of Hospitality Marketing & Management, 29(4), 377-403. DOI: 10.1080/19368623.2019.1647124
Rakhimov, T., & Mukhamediev, M. (2022). Peculiarities of the implementation of the principles of the education of the future analysis of the main dilemmas. Futurity Education, 2(3), 4-13. https://doi.org/10.57125/FED/2022.10.11.29
Rockstuhl, T., Seiler, S., Ang, S., Van Dyne, L., & Annen, H. (2011), Beyond General Intelligence (IQ) and Emotional Intelligence (EQ): The Role of Cultural Intelligence (CQ) on Cross-Border Leadership Effectiveness in a Globalized World. Journal of Social Issues, 67, 825-840. https://doi.org/10.1111/j.1540-4560.2011.01730.x
Rockstuhl, T., & Van Dyne, L. (2018). A bi-factor theory of the four-factor model of cultural intelligence: Meta-analysis and theoretical extensions. Organizational Behavior and Human Decision Processes, 148, 124-144. https://doi.org/10.1016/j.obhdp.2018.07.005
Sánchez-Álvarez, N., Berrios Martos, M. P., & Extremera, N. (2020). A Meta-Analysis of the Relationship Between Emotional Intelligence and Academic Performance in Secondary Education: A Multi-Stream Comparison. Frontier Psychology, 11, 1517. doi: 10.3389/fpsyg.2020.01517
Sanchez-Gomez, M., & Breso, E. (2020). In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout. International Journal of Environmental Research and Public Health, 17(15). 5373. https://doi.org/10.3390/ijerph17155373
Sarrionandia, A., Ramos-Díaz, E., & Fernández-Lasarte, O. (2018). Resilience as a Mediator of Emotional Intelligence and Perceived Stress: A Cross-Country Study. Frontiers in Psychology, 9. DOI: 10.3389/fpsyg.2018.02653
Schlegel, K., & Mortillaro, M. (2019). The Geneva Emotional Competence Test (GECo): An ability measure of workplace emotional intelligence. Journal of Applied Psychology, 104(4), 559-580. https://doi.org/10.1037/apl0000365
Schuller, D., & Schuller, B. V. (2018). The Age of Artificial Emotional Intelligence. Computer, 51(9), 38-46. doi: 10.1109/MC.2018.3620963
Wen, J., Huang, S., & Hou, P. (2019). Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction: A moderated mediation model. International Journal of Hospitality Management, 81, 120-130. https://doi.org/10.1016/j.ijhm.2019.01.009
Yusuf, R. E., & Kuras, P. (2020). The Effect Analysis of Emotional Intelligence and Work Environment on Employee Performance with Organizational Commitment as Intervening Variables in PT Berkat Bima Sentana. Budapest International Research and Critics Institute Journal (BIRCI-Journal), 3(3), 1552-1563. https://doi.org/10.33258/birci.v3i3.1084
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