Leadership Competencies Leadership competencies and job satisfaction among Aviation employees of Pakistan International airline (PIA)
Keywords:
Emotional Quotient, Intellectual quotient, Job satisfaction, Managerial quotient
Abstract
Job satisfaction and leadership style has always been tested and correlated in the past to understand the impact of the leadership on the degree of job satisfaction of employees. Since the passage of time employee satisfaction has become a great aspect of organizational success, therefore, different theories of management and leadership have been proposed. In the recent contest, theory of leadership competencies has been developed that measures the different competencies of the managers and leaders. In the current study, three independent variables namely emotional quotient (EQ), intelligence quotient (IQ), and managerial quotient (MQ) are being tested on the employee’s job satisfaction level of PIA. Data was gathered by questionnaires and 212 responses were received. SPSS were applied for analysis of data and there is a confirming connection amid job satisfaction and the EQ, MQ, and IQ of PIA employees along with the positive relationship between the Leadership competencies (LC) and the job satisfaction and lastly the significant relationship between job satisfactions.
Downloads
Download data is not yet available.
References
Awan, M.R., & Mahmood, K., 2010. Relationship among leadership style, organizational culture and employee commitment in university libraries. Library management.
Aziri, B., 2011. JOB SATISFACTION: A LITERATURE REVIEW. Management Research & Practice, 3(4).
Butler, D., & Geis, F. L. (1990). Nonverbal affect responses to male and female leaders: Implications for leadership evaluations. Journal of Personality and social Psychology, 58(1), 48.
Dulewicz, V., & Higgs, M. (2003). Leadership at the top: the need for emotional intelligence in organization. International Journal of Organizational Analysis, 11(3),193-210.
Eby, L.T., Adams, D.M., Russell, J.E. and Gaby, S.H., 2000. Perceptions of organizational readiness for change: Factors related to employees' reactions to the implementation of team-based selling. Human relations, 53(3), pp.419-442.
Fuentes-del-Burgo, J. and Navarro-Astor, E., 2012. How is job satisfaction in Spanish building engineers influenced by training. In 28th Annual ARCOM Conference (pp. 601-610).
García-Bernal, J., Gargallo-Castel, A., Marzo-Navarro, M. and Rivera-Torres, P., 2005. Job satisfaction: empirical evidence of gender differences. Women in Management Review, 20(4), pp.279-288.
Hackman, J. R., & Oldham, G. R. (1974). The Job Diagnostic Survey: An instrument for the diagnosis of jobs and the evaluation of job redesign projects.
Heath, K., Martin, L. and Shahisaman, L., 2017. Global Leadership Competence: The Intelligence Quotient of a Modern Leader. Journal of Leadership Education, 16(3), pp.134-145.
Herold, D.M. and Fedor, D.B., 2008. Change the way you lead change: Leadership strategies that really work. Stanford University Press.
Hombrados-Mendieta, I., & Cosano-Rivas, F. (2013). Burnout, workplace support, job satisfaction and life satisfaction among social workers in Spain: A structural equation model. International Social Work, 56(2), 228-246.
Hossein, D., Hojjat, R., Zeinab, B., Esmaeil, J.G. and Negar, Y., 2016. Managerial quotient: a systematic review among managers of Tehran University of Medical Sciences. American Journal of Industrial and Business Management, 6(04), p.467.
Khaleghkhah, Ali; Babelan, Adel Zahed; Karimianpour, Ghaffar (2017). Prediction of job engagement of teachers based on psychological capital and psychological hardiness. Revista de la Universidad del Zulia, 22 (8), 33-47.
Larkin, I.M., 2015. Job satisfaction, organizational commitment, and turnover intention of online teachers in the K-12 setting.
Liao, H., Toya, K., Lepak, D.P. and Hong, Y., 2009. Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. Journal of applied psychology, 94(2), p.371.
Luchak, A. A. (2003). What kind of voice do loyal employees use?. British Journal of Industrial Relations, 41(1), 115-134.
Maharani.(2013) Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership, Job Satisfaction on Employee. International Journal of Business and Management; Vol. 8, No. 17
Mathieu, J.E. and Farr, J.L., 1991. Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76(1), p.127.
Morrow, P.C., 2011. Managing organizational commitment: Insights from longitudinal research. Journal of vocational behavior, 79(1), pp.18-35. NDLEA officers. Unpublished Master in LCS Thesis, University of Ibadan, Nigeria.
Ostroff, C. (1992). The relationship between satisfaction, attitudes, and performance: An organizational level analysis. Journal of applied psychology, 77(6), 963.
Peng, J., Li, D., Zhang, Z., Tian, Y., Miao, D., Xiao, W. and Zhang, J., 2016. How can core self-evaluations influence job burnout? The key roles of organizational commitment and job satisfaction. Journal of health psychology, 21(1), pp.50-59.
Ramlall, S., 2004. A review of employee motivation theories and their implications for employee retention within organizations. Journal of American Academy of Business, 5(1/2), pp.52-63. Relationship between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis.’ Journal of Applied Psychology 87 (2): 268–79.
Rode, J.C., 2004. Job satisfaction and life satisfaction revisited: A longitudinal test of an integrated model. Human relations, 57(9), pp.1205-1230.
Staudt, M. (1997). Correlates of job satisfaction in school social work. Children & Schools, 19(1), 43-51.
Turner, J. R. Muller, R., & Dulewicz, V. (2009). Comparing the leadership styles of functional and project managers. International Journal of Managing projects in business, 2(2), 198-214.
Van Der Wiele, T., Boselie, P., & Hesselink, M. (2002). Empirical evidence for the relationship between customer satisfaction and business performance. Managing Service Quality: An International Journal.
White, R.E. and Cooper, K., 2014. Towards an understanding of social justice in our schools:globalization, inclusive leadership and the transformation of schooling. In International handbook of educational leadership and social (in) justice (pp. 1063-1079).
Aziri, B., 2011. JOB SATISFACTION: A LITERATURE REVIEW. Management Research & Practice, 3(4).
Butler, D., & Geis, F. L. (1990). Nonverbal affect responses to male and female leaders: Implications for leadership evaluations. Journal of Personality and social Psychology, 58(1), 48.
Dulewicz, V., & Higgs, M. (2003). Leadership at the top: the need for emotional intelligence in organization. International Journal of Organizational Analysis, 11(3),193-210.
Eby, L.T., Adams, D.M., Russell, J.E. and Gaby, S.H., 2000. Perceptions of organizational readiness for change: Factors related to employees' reactions to the implementation of team-based selling. Human relations, 53(3), pp.419-442.
Fuentes-del-Burgo, J. and Navarro-Astor, E., 2012. How is job satisfaction in Spanish building engineers influenced by training. In 28th Annual ARCOM Conference (pp. 601-610).
García-Bernal, J., Gargallo-Castel, A., Marzo-Navarro, M. and Rivera-Torres, P., 2005. Job satisfaction: empirical evidence of gender differences. Women in Management Review, 20(4), pp.279-288.
Hackman, J. R., & Oldham, G. R. (1974). The Job Diagnostic Survey: An instrument for the diagnosis of jobs and the evaluation of job redesign projects.
Heath, K., Martin, L. and Shahisaman, L., 2017. Global Leadership Competence: The Intelligence Quotient of a Modern Leader. Journal of Leadership Education, 16(3), pp.134-145.
Herold, D.M. and Fedor, D.B., 2008. Change the way you lead change: Leadership strategies that really work. Stanford University Press.
Hombrados-Mendieta, I., & Cosano-Rivas, F. (2013). Burnout, workplace support, job satisfaction and life satisfaction among social workers in Spain: A structural equation model. International Social Work, 56(2), 228-246.
Hossein, D., Hojjat, R., Zeinab, B., Esmaeil, J.G. and Negar, Y., 2016. Managerial quotient: a systematic review among managers of Tehran University of Medical Sciences. American Journal of Industrial and Business Management, 6(04), p.467.
Khaleghkhah, Ali; Babelan, Adel Zahed; Karimianpour, Ghaffar (2017). Prediction of job engagement of teachers based on psychological capital and psychological hardiness. Revista de la Universidad del Zulia, 22 (8), 33-47.
Larkin, I.M., 2015. Job satisfaction, organizational commitment, and turnover intention of online teachers in the K-12 setting.
Liao, H., Toya, K., Lepak, D.P. and Hong, Y., 2009. Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. Journal of applied psychology, 94(2), p.371.
Luchak, A. A. (2003). What kind of voice do loyal employees use?. British Journal of Industrial Relations, 41(1), 115-134.
Maharani.(2013) Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership, Job Satisfaction on Employee. International Journal of Business and Management; Vol. 8, No. 17
Mathieu, J.E. and Farr, J.L., 1991. Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76(1), p.127.
Morrow, P.C., 2011. Managing organizational commitment: Insights from longitudinal research. Journal of vocational behavior, 79(1), pp.18-35. NDLEA officers. Unpublished Master in LCS Thesis, University of Ibadan, Nigeria.
Ostroff, C. (1992). The relationship between satisfaction, attitudes, and performance: An organizational level analysis. Journal of applied psychology, 77(6), 963.
Peng, J., Li, D., Zhang, Z., Tian, Y., Miao, D., Xiao, W. and Zhang, J., 2016. How can core self-evaluations influence job burnout? The key roles of organizational commitment and job satisfaction. Journal of health psychology, 21(1), pp.50-59.
Ramlall, S., 2004. A review of employee motivation theories and their implications for employee retention within organizations. Journal of American Academy of Business, 5(1/2), pp.52-63. Relationship between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis.’ Journal of Applied Psychology 87 (2): 268–79.
Rode, J.C., 2004. Job satisfaction and life satisfaction revisited: A longitudinal test of an integrated model. Human relations, 57(9), pp.1205-1230.
Staudt, M. (1997). Correlates of job satisfaction in school social work. Children & Schools, 19(1), 43-51.
Turner, J. R. Muller, R., & Dulewicz, V. (2009). Comparing the leadership styles of functional and project managers. International Journal of Managing projects in business, 2(2), 198-214.
Van Der Wiele, T., Boselie, P., & Hesselink, M. (2002). Empirical evidence for the relationship between customer satisfaction and business performance. Managing Service Quality: An International Journal.
White, R.E. and Cooper, K., 2014. Towards an understanding of social justice in our schools:globalization, inclusive leadership and the transformation of schooling. In International handbook of educational leadership and social (in) justice (pp. 1063-1079).
Published
2020-03-21
How to Cite
Mehmood, T., & Maitlo, G. M. (2020). Leadership Competencies Leadership competencies and job satisfaction among Aviation employees of Pakistan International airline (PIA). Amazonia Investiga, 9(27), 419-427. https://doi.org/10.34069/AI/2020.27.03.46
Issue
Section
Articles
.gif)
