The human factor in intercultural communications: solution methods and technologies
Keywords:
Intercultural communication, human factor, multicultural environment, benefit.
Abstract
Intercultural communication implies mutual understanding of the participants of the communication act, who belong to different national cultures. The purpose of the present article is to determine the problems of the human factor in intercultural communication in a multicultural environment, and methods of solving these problems based on the negotiation of differing points of view and misunderstandings in intercultural communication. The article defines theoretical approaches to the study of the intercultural communication concept and the main research lines in the field of intercultural communication. Based on the analysis of scientific literature and conducted expert survey, the authors analyze the problems arising in intercultural communications and approaches to addressing them. Three main categories of problems related to communication in a multicultural environment are identified, namely: language problems, cultural problems, and problems related to personal perception.
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References
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Catana, S.E. (2014). Teaching cross-cultural communication issues: A way of successfully integrating into the multicultural knowledge society. Procedia-Social and Behavioral Sciences, 128, 343-348.
Condon, J., & Fathi, Y. (1975). An introduction to intercultural communication. New York, Macmillian.
De Leon, N. (2014). Developing intercultural competence by participating in intensive Intercultural Service-Learning. Michigan Journal of Community Service Learning Fall, 17-30.
Dudin, M.N., Pogrebinskaya, E.A., Sidorenko, V.N., Sukhova, E.I., Zubenko, N.Y., & Shishalova, Y.S. (2019). Cross-cultural management in the system of harmonization of interests in the multi-confessional educational environment. European Journal of Science and Theology, 15(3), 191-201.
Fellows, R., & Liu, A. (2016). Sensemaking in the cross-cultural contexts of projects. International Journal of Project Management, 34(2), 246-257.
Gropas, R. (2008). Is Naturalization a factor in immigrant activism? In Vogel, D. (ed.) Highly Active Immigrants – a Resource for European Civic Societies. Frankfurt, Peter Lang, 145-160.
Javidan, M., & House, R.J. (2001). Cultural acumen for the global manager. Organizational Dynamics, 29(4), 289-305.
López-Rocha, S., 2016. Intercultural communicative competence: Creating awareness and promoting skills in the language classroom. In Goria, C., Speicher, O. & Stollhans, S. (Eds) Innovative language teaching and learning at university: Enhancing participation and collaboration, 105-111.
Luckmann, P., & Farber, K. (2016). The impact of cultural differences on project stakeholder engagement. Procedia Computer Science, 100, 85-94.
Mackiewicz, J., & Winston, P.J. (2005). Book review: Guide to cross-cultural communication. Business Communication Quarterly, 68(3), 374-378.
Rathje, S. (2007). Intercultural competence: The status and future of a controversial concept. Language and Intercultural Communication, 7(4), 254-266.
Samovar, L.A., & Porter, R.E. (2012). Communication between cultures (8th edition). Belmont, CA, Wadsworth Publishing.
Sidorov, V. (2019). Value-Based Indifference of Media Technologies. Amazonia Investiga, 8(21), 568-575.
Suvorova, O.V., Minaeva, E.V., Ivanova, N.V., Mamonova, E.B., & Sorokoumova, S.N. (2019). Communicative behavior of pedagogics students in relation to the structure of the parental families. Espacios, 40(23).
Taylor, O.L. (1990). Cross-cultural communication: An essential dimension of effective education.
Trager, G., & Hall, E. (1954). Culture as communication: A model and analysis. New York, Explorations. Studies in Culture and Communication, 3, 137-149.
Vereshchagin, E.M., & Kostomarov, V.G., (2005). Yazyk i kul'tura [Language and culture]. Moscow, Indrik, 1038.
Zubkova, I.V. (2011). Kommunikativnye bar'ery kak faktor povysheniya riska neponimaniya v mezhlichnostnyh otnosheniyah [Communication barriers as a factor of increasing the risk of misunderstanding in interpersonal relations]. Transactions, 4(2(14)), 72-76.
Published
2019-10-11
How to Cite
Lobanova, E., Zenina, L., Iksanova, M., Medvedeva, I., & Kalabekova, L. (2019). The human factor in intercultural communications: solution methods and technologies. Amazonia Investiga, 8(23), 328-336. Retrieved from https://amazoniainvestiga.info/index.php/amazonia/article/view/876
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