Plavcan P, Asvanyi G, Hrbek P, Siekel A, Vodackova Z. Application of the EFQM model in a travel agency. AmazInv [Internet]. 2024 Mar. 30 [cited 2024 Jun. 26];13(75):9-19. Available from: https://amazoniainvestiga.info/index.php/amazonia/article/view/2695