ANAAM, E. A.; ABU BAKAR, K. A.; MOHD SATAR, N. S. A Model of Electronic Customer Relationship Management System Adoption In Telecommunication Companies. Amazonia Investiga, [S. l.], v. 9, n. 35, p. 61–73, 2020. DOI: 10.34069/AI/2020.35.11.5. Disponível em: https://amazoniainvestiga.info/index.php/amazonia/article/view/1462. Acesso em: 3 jul. 2024.